I contacted American Honda and received a case number. In the interim, I am supposed to keep the fuel tank above 50% and when I turn off the ignition, proceed to quickly start it on again and immediately turn it off. Our frustration level is rising very fast. I am lettting it sit for at least 5 to six days to see if it starts. Dealer want me to use a trickle charger everyday to keep battery charged. It would sit for days without being driven. Battery discharges after sitting unused for two days.
Only had the car 2weeks. Praying your car is going to start, every time you have an appointment or plans, is just not right. He left for a while then came back. I left two messages and asked for a return call. We received a call an hour before leaving for out of town. The battery went dead in my mother in laws car yesterday and when I replaced the battery the car started fine.
We have a grand total of 83 miles on the car and its been 32 days since we bought it. I will keep you posted. Too many cooks have been stirring the fresh, new pot of broth. Update from Mar 21, 2019 : Just received a call from my car dealer they have a software update. The Service Manager called on 3-2-19 and said all was fine. In the meantime dealer said I need to keep the gas tank full and drive he car 20 minutes everyday. I've replace the alternator, the fuse box, the speed sensor, the O2 sensors, and even the gas cap.
The original salesman came out and jump started the car again. If you are looking to do some international online shopping, be sure to visit. Note: Our Honda Dealership has been very accommodating and everyone has been nice and respectful towards us. He also left us a Loaner. The main issue being that Thursday 3-14-19, I had an all night medical test scheduled out of town, that I needed to have reliable transportation for. Called Customer service at Honda national and was given similar information although they didn't have a timeline. It looks as though the software update has fix this issue.
It was decided I would take the Loaner because it was too late to switch vehicles. He tried to start it again. The electrical system is supposed to completely shut off after 30 - 60 minutes so this doesn't happen but evidently the system randomly wakes up and continues to draw off the battery. Advice from shop is that the computer is sending false information after being damaged by the last faulty alternator. We were also told not to bother with the the full tank of gas test now. One of the main objectives to buying a new car is having a car that's reliable. After a few choice words, I was given a loaner car.
According to them, there is nothing wrong with the battery itself. Scott answered 5 months ago I have the same thing happening in my 98 Civic after replacing bad alternator. They were to leave a loaner car for us. This is supposed to be the fix for the battery constantly going dead. Update from Mar 31, 2019 : The dealer has installed a software update 23 March 2019 to address this problem. So is this our fix? I have undone the battery and I have even touched the 2 connectors together still clicks and flashes. We want to deal with this correctly but also to our satisfaction! Dealer replaced the battery under warranty and about 5 weeks later the same problem is back.
Update from Mar 28, 2019 : Had software update on March 22. Could it still be the alternator?? Most of those are from driving back and forth to the Honda Dealership. Instead we are to turn the car off then immediately restart the car and turn it off again so the car will not turn itself on again for the scheduled Test it runs at certain times. Drove car 15-20 miles in bad rainstorm to recharge battery. So I had it towed on 2-26-19.
That certainly left me in an uneasy, tenuous place regarding my out of town medical test that Thursday night. Now there is a clicking noise and the parking thru drive icon is flahing depending what position you have it in. You can pay for your order in a store or even use an international credit card. When you trun the car off and remove the key it keeps clicking for 10 to 15 seconds then stops. We drove with the same battery for 11 years with only two problems even in subzero temperatures. I have had two weekends where I purposely didn't drive the car after this installation and there was no dead battery problem on the following Monday.